Not Much Hope for HopeCube

This article was written by Hope Leman.

Just try keeping track of the plethora of players in the online patient community / health-focused social network scene. Many patient communities have been started (e.g. MDJunction) by entrepreneurs who were spurred to create their sites by the difficulties friends or relatives had in obtaining emotional and social support during prolonged battles with illness.


HopeCube is one such site. HopeCube, like its rivals Trusera and MDJunction, has virtually no presence of medical professionals (unlike the heavy presence of such at sites such as MedHelp). At HopeCube, there are a mere six MDs listed under the category “Health Professionals” and the others on that page were providers of the New Age variety (e.g. relationship counselors — misspelled on the site as “counseler” — and fitness trainers). The details on this limited number were sketchy and many of the links on the page were dead. One of the doctors listed is Dr. David Kim of Beverly Hills Plastic Surgery, which gives you an inkling of HopeCube’s target audience.

hopecube-health-professionalsRather interestingly, unlike the blog of Patients Like Me and that of OrganizedWisdom, which are slick marketing tools, HopeCube’s blog is a forum for HopeCube members who, incidentally, don’t seem to be into tagging their entries given that the vast majority of them fall under the unhelpful rubric “Uncategorized.” HopeCube’s blog appears to be the main method of participation for many of the members. But the participation is asymmetric in that the vast majority of entries have not elicited any comments.

HopeCube may not have the lineup of medical heavyweights that is a notable feature of MedHelp, but it does provide helpful links to authoritative sources. For instance, on the amyotrophic lateral sclerosis page the related links were to the Mayo Clinic, MedlinePlus and the ALS Association — all solid, reputable sources. There was also a handy pathway to recent stores on Neurology / Neuroscience News in the online news service, Medical News Today which is a very useful resource in and of itself and one which I have not seen on other consumer health sites or at rival online patient communities in particular.

hopecube-questions-and-answersBut much of the rest of the site seems mundanely pre-Web 2.0 in many respects. Rather blah interface and much of the site is old-line discussion board question and answer stuff at the member to member level — a far cry from the medical authority-laden dialogues of MedHelp or of the longstanding easy camaraderie among the members of Patient Like Me. You just have to wonder when health consumers will say, “Enough already with one paragraph answers by Joe Average — I will just call my local public library or visit MedlinePlus.” I thought that maybe I was just not seeing a richer interactive experience because I had not registered, so I finally reluctantly did (which, admittedly, went smoothly enough). But I still didn’t see much that wowed me — the interactivity level of HopeCube is circa 2001.

I don’t think HopeCube has too bright a future and is pretty pedestrian on the whole. Those who want to get health information from other health consumers would be better off visiting the far livelier, content-rich Omgili Health.

Additional patient social networks are listed in the Highlight HEALTH Web Directory.

About the author: Hope Leman writes about Health 2.0 and the e-patient movement at Significant Science. She is also a writer for AltSearchEngines, which covers hundreds of alternative / niche search engines. Hope is a research information technologist for a health network in Oregon and is also Web administrator of the grants and scholarship listing service ScanGrants.

Online Patient Community Battle for Survival: MDJunction

This article was written by Hope Leman.

Welcome to the battle for survival among the online patient communities, a.k.a. health-focused social networks and patient support groups. Sometimes they are dedicated sites (e.g. Patients Like Me and Trusera), sometimes the patient communities are just one of the features of a greater health-focused site (e.g. RightHealth) and in some cases they form about half of the offerings of a health site (e.g. Healia, MedHelp). Not all are developing the levels of activity that will enable their communities to gain traction. Given the stiff competition, many of the primary health consumer online patient communities are dying on the vine. For example, as of this writing Healia’s Parkinson’s Disease Community consists of only 11 members, a small number for a fairly common disease.

Today we will take a look at MDJunction. According to the site, “… the ‘MD’ in MDJunction stands for Making a Difference.”


Immediate Online Patient Community

It certainly does seem to have quite a bit of recent activity, obviously a key indicator of the health of these sites. For instance, I am checking the site on a Sunday morning and on the home page a member of the Bipolar Type II Support Group posted just one second ago.

Oops — I just refreshed the page and now that has been bumped down to 15 minutes ago because of other even more recent entries. That’s certainly a high level of immediacy compared to an industry leader, Patients Like Me. I just checked the Patients Like Me Amyotrophic Lateral Sclerosis Community and the most recent entry was five minutes ago.

mdjunction-homepageThis illustrates an interesting difference between Patients Like Me and MDJunction: Patients Like Me treats each community as a separate entity (albeit under the Patients Like Me brand name), whereas portals like MDJunction show on the homepage what the most recent activity was in any of the communities (sometimes called forums, depending on the site). Indeed, sometimes forums are within communities, such as Patients Like Me, and sometimes they are distinct entities within the greater site, as with MedHelp. The nomenclature varies with each site, which might be one of the reasons why some sites are less trafficked and some communities devoid of members — it takes time to figure out how each works. Not only can you determine immediately on the homepage of MDJunction what is being discussed in detail, you can note such things as who has just joined the obesity group, who has just registered, who gave another user a hug and so on.

That five minutes ago of MDJunction certainly trumps by a long shot in terms of immediacy the “… about 14 hours ago” of Trusera.

Dead spaces, medical authority and user-generated content

However, there are definitely some dead spaces in MDJunction. The Amyotrophic Lateral Sclerosis Community, for instance, is utterly inert, save for some initial come-ons a year ago by MDJunction co-founder, Roy Lev. But that is true of almost every ALS community save that of Patients Like Me, given the amazingly strong loyalty the ALS patient community has shown to the first mover for an online patient community for that illness. MDJunction’s Parkinson’s Disease Support Group has 23 members and the most recent posting as of this writing was 12 hours ago. That’s fairly good for such sites in this fiercely competitive space.

One always fascinating aspect of the world of online patient communities is the general tone shown toward the medical establishment. For instance, MedHelp touts its ties to medical experts at prestigious institutions (e.g. the Cleveland Clinic). Patients Like Me features pleasant and skillful interjections by a resident nurse as well as commentary and answers by a neuroscientist, but otherwise medical authorities are absent. In contrast, the content of sites like MDJunction and Trusera is almost entirely user-generated, save for Lev’s fairly constant presence in various sections of the site. There are advantages to his omnipresence — it shows his commitment to the service, which is a nice bit of homey personalization compared to the infrequent appearances of Ben Heywood on Patients Like Me. But Lev’s ubiquity on MDJunction verges on hucksterism. It is up to users to determine how much involvement they want from the operators of a site.

Awareness ribbons

mdjunction-awareness-ribbonsOne rather interesting feature of MDJunction is the option for users to support a cause and increase awareness by wearing a ribbon. A chart delineates what colors of ribbons are designated for various diseases. For example, we read, “Burgundy ribbons are for myeloma, hospice care, Sepsis, APS (Antiphospholipid Antibody Syndrome), FVL, Thrombophilia, headaches and to support the Permanently Disabled” and “Blue ribbons are associated with Osteoporosis, ARDS, Osteogenesis Imperfecta, Child Abuse, Chronic Fatigue Syndrome, Colon Cancer Arthritis.” Users can affix icons of such ribbons to their comments on the site.


The ads in MDJunction are relatively unobtrusive. Given the punishing advertising climate these days, it will be hard for many of these sites to stay in business. MDJunction seems to have a fairly robust level of loyalty. It will be interesting to see how much of the discussion on medical topics generated on sites like MDJunction appears in search engines results. This is a new phenomenon that bears watching by those concerned about the possible dissemination of health misinformation on the Web.

Additional patient social networks and Health 2.0 resources are listed in the Highlight HEALTH Web Directory.

About the author: Hope Leman is a research information technologist for a health network in Oregon and is also Web administrator of the grants and scholarship listing service ScanGrants.

iMedix: Reliable Health Search and Patient-to-patient Social Network

The Internet is used by 75% of American adults to search for health or medical information online; 1 in 10 are searching for health information right now as you read this [1]. Indeed, the amount of information available on the Internet related to health and medicine is staggering. While much of it is credible, an equal or greater amount of misinformation also exists.

Reliable sources of health information are extremely important to online health seekers. Enter iMedix, a health 2.0 service that combines a healthcare search engine and social networking. iMedix provides health consumers a way to find medical information that has been filtered for reliability and rated by patients with similar interests.


iMedix features

  • Search any medical condition, symptom, treatment or drug on top online health sources
  • Auto-complete and spell check search queries
  • Community ranked health articles
  • Health site reliability shown for search results
  • Ask questions about any health topic
  • Connect with people who share your health interests

The iMedix website makes it easy to transition between a reliable health web search, questions and answers asked in iMedix health communities and iMedix members — all with a single click.

Reliable Health Search

imedix-searchWhy use iMedix to search for health information instead of Google? Simple … reliability of search results. iMedix is a community-powered healthcare search engine, which combines a vertical health search engine with a patient-to-patient social network. iMedix uses proprietary algorithms to evaluate healthcare websites and rate top sources. Dozens of thousands of websites that are approved by top medical accreditation organizations such as HON (Health On the Net Foundation) or URAC (Utilization Review Accreditation Commission) are cataloged by iMedix. Individual site accreditation is indicated in the search results along with a clear indication of the source of each article. The iMedix community then provides feedback by rating those sources, further improving the ratings. Thus, users benefit from the collective medical knowledge and experience of the iMedix community.

To the right of the web search results, several members of the iMedix health community associated with the search term are shown. Community members can also be searched by selecting the “Members” link at the top of the search results. The right sidebar also displays questions related to the search term, making it easy for users to transition from a web search to searching questions and answers posted by the iMedix community. Questions and answers can also be searched by selecting the “Q&A” link at the top of the search results. These three sections — web results, questions and answers, and iMedix members — are transposed with the user’s selection. If the user chooses web results, community members and related questions are shown in the sidebar. If the user chooses community members, related questions and web results are shown in the sidebar. iMedix thus allows a user to take a search term and, with one click, query three different data spaces.

The iMedix search engine supports the “AND” operator, allowing for complex searches with multiple parameters. Although you can use the iMedix search engine without signing up, you won’t be able to communicate with iMedix members nor ask or answer questions from the various health communities.

iMedix Health Communities

Although iMedix began as a blogging platform for patients, it has evolved into a patient-to-patient social network. iMedix health communities enable people to share and discuss their health issues with others. Currently, there are ~2000 communities, which iMedix plans to consolidate in the future. Popular communities are shown on the iMedix homepage. Users can easily sort health communities by disease, symptom or drug and browse them alphabetically.

iMedix users can “tag” themselves by indicating health interests in their profile. Many tags are used by iMedix to assign users to health communities, connecting them to other members with similar interests. Additionally, users can browse member profiles to find other users that share a health interest.

Asking a question is as simple as typing it in the “Ask Our Community” box on the right side of the page. The iMedix system extracts keywords and tags, and immediately distributes your question to relevant members. Questions and answers are moderated by community leaders as well as by the community itself. iMedix notifies you as soon as you receive answers to your question. Each answer that is given to a question can be rated by other users, giving it a “thumbs up” or “thumbs down”. Individual answers can also be reported for abuse.

I found user answers to be a mixed bag. Some answers were informative while others … not so much. As with any social network, you take the good with the bad. Like other online social communities, users can “friend” other members, adding members that they find interesting or well informed to their friends list.

What was notably absent was conversation. People with health problems want to talk and share with others that have similar issues. If you’re familiar with Internet forums or messages boards, you’ll be disappointed in the lack of such an application on the iMedix website. However, iMedix users can chat in real time or send offline messages to one another through a private messaging system. There may be an abundance of conversation between patients, but none of it is publicly accessible.

Where iMedix Shines

Immediately after iMedix launched, VentureBeat wrote a disparaging review of the healthcare-community site. Several comments seem overly critical; disapproving of the uncluttered homepage (wasn’t Google praised for its clean, sparse interface?) and skeptical at the lack of a business model. Indeed, when iMedix launched in December 2007, a press release described a direct-to-consumer advertising channel whereby iMedix would connect pharmaceuticals, insurance companies and medical organizations with highly targeted consumers, i.e. iMedix users [2]. The iMedix Privacy Policy clearly states that they “will occasionally send you information on products, services, special deals and promotions”. Note that iMedix provides the ability to ‘opt-out’ of having personally identifiable information used for certain purposes. Other comments seemed to state the obvious: “In effect, iMedix users have only two sources of information — the intermittently useful search function and individual conversations with other users.” While VentureBeat thought it gave the site a “conspicuously information-deprived feel”, I think it highlights the utility of iMedix: filtering out all the noise and misinformation in online health information and presenting a clean, uncluttered and well-organized health search results page.


I really like iMedix and think it’s a great service that will complement the emerging use of of PHRs and genetic testing. As Susannah Fox described in the The Plausible Promise of Participatory Medicine:

For those internet users who are supplementing their doctor’s advice with health information found online, search is the first stop for most e-patients. Search is the de facto second opinion in the United States and search results often include user-generated content such as blogs, discussion groups, and Wikipedia.

Social media is not just stumbled upon by searchers; it is a starting point for many people. This trend is hard to measure since a lot of user-generated content has become “wallpaper” technology for many people — they absorb it without noticing it. But community is powerful and always has been. Technology makes this basic instinct easier to fulfill.

I’ve written previously about the Trust and Credibility of Healthcare Blogs. Indeed, I think about the credibility and reliability of internet-based health information all the time. It’s the principle reason why I include links and list references in all my articles. Although presentation trumps content online today, I think health seekers are becoming more savvy and looking beyond website design for impartial and verifiable sources of information. iMedix makes finding those sources of information easy.

iMedix has been in beta for 10 months. In a May 2008 interview with CenterNetworks, iMedix co-founder and CEO Amir Leitersdorf said that the healthcare-community site had more than 500,000 users each month and, with the help of the iMedix community, had ranked and re-organized more than 20 million health articles [3]. In July 2008, the company announced its first major media partnership and will be powering the search capabilities of’s health section [4]. It will be interesting to see how iMedix develops over the next year as its user base continues to grow and mature.


  1. Pew Internet & American Life Project Tracking surveys. March 2000 – May 2008. Pew Internet & American Life Project. Last updated: July 22, 2008. Accessed 2008 Oct 12.
  2. iMedix Unveils Community-Powered Health Search Engine. Reuters. 2007 Dec 10.
  3. Interview With iMedix’s CEO Amir Leitersdorf and CMO Iri Amirav. CenterNetworks. 2008 May 20.
  4. Partners With iMedix to Enhance Health Portal. Reuters. 2008 Jul 23.

Diabetes 2.0

This article was written by Matthew Krajewski.

March 25, 2008 will mark the American Diabetes Associations’ 20th annual American Diabetes Alert Day. As implied by “alert,” the day serves as a call to action for those individuals at risk to take the Association’s Diabetes Risk Test, and make an appointment with a healthcare provider if necessary.

Since 54 million Americans have pre-diabetes, it is crucial for those at risk to take heed from the American Diabetes Association’s Diabetes Alert Day. Those at risk include overweight individuals, those not leading an active lifestyle (not taking enough exercise), and those with a family history of diabetes. Furthermore, the American Diabetes Association recommends that people aged 45 and older be screened every three years (those at higher risk should seek screenings more regularly).

Since diabetes has no cure, affects nearly 20 million Americans (of these 6 million don’t know they have diabetes), and is the fifth leading cause of death by disease, the fear of testing positive for diabetes and the seemingly insurmountable lifestyle changes and health management requirements accompanying the disease can be quite daunting. Fortunately, the Web provides a wealth of information, and the interaction developments offered by Web 2.0 can make the quality of life of those living with diabetes a little better. With 5 — 10% of all Web searches being health related, the need for people to not only get health information, but also make it easy to access and interact with, is vital and reflects the evolving needs of Web users that Web 2.0 seeks to meet effectively.

searching-for-diabetes.jpgSites like,, Revolution Health or WebMD are excellent starting points to quickly get acquainted with the information surrounding the topic diabetes. Healia provides multi-dimensional filtered search results, whereas RightHealth algorithmically orders information from across the web and presents it in an easy-to-understand content format. Revolution Health, Web MD and RightHealth all blend the lines of information and community to offer multiple dimensions to getting information on diabetes.

From RightHealth, I learned a bulk of the facts I already mentioned in this posting, as well as what diabetes actually is: a life-long disease characterized by high blood sugar levels. The causes of diabetes can include too little insulin (the hormone the pancreas produces to manage blood sugar), a resistance to insulin, or a combination of both. Beyond this basic information, RightHealth also features easy-to-understand jump-offs to other sites, like Trusted Sources (organizations connected with diabetes that provide detailed information about the disease), and an Explore section that gives a snapshot of the language and topics used to understand diabetes.

So Health 2.0 makes getting or understanding information about dense topics easier, but that’s just the beginning. A new site, bills itself as a way ” … to find natural treatments that can really help,” by fostering a community where users share stories about what alternative treatment options have worked for them. For diabetes sufferers that want to explore homeopathic remedies, Mamaherb is an invaluable resource. A search on “diabetes” showed that people had moderate success with such natural remedies as bilberry juice, buckwheat tea, broccoli extract and buchu leaves. Where else could you get this type of deep information easily?

The key to better health for diabetics is better control over the disease by carefully monitoring their blood sugar levels. This might sound simple, but it can be surprisingly complex. Fortunately, there is, which provides an interface to, “track, monitor, and share [your] blood sugar levels and other key statistics to help manage your diabetes online.” With timelines and graphs, it becomes easier and more accessible for a diabetic to manage the trends in their blood sugar levels and target ways to reduce blood sugar levels.

The touchstone of Web 2.0 is the user. While there are the mega sites like Facebook and MySpace where one could find other diabetics to share stories and advice, there are also even more targeted community sites which serve specifically the health or diabetic communities. is a place where users can rate medical articles that have helped them (like Digg meets Health) and chat with other people that share similar interests. When I searched iMedix for “diabetes,” I was told that there were three people online who I could chat with and around 500 offline that also share an interest and want to talk about diabetes. Another valuable resource was, where users post health videos, which was a great way to cut through non-health-related videos you might find on mega sites like But perhaps the most valuable resource was, which is a rich and vibrant community site committed to those afflicted with or touched by diabetes.

With such resources available today with the advent of Health 2.0, and by extension Diabetes 2.0, living life with diabetes just got a little bit easier.

About the author: Matthew Krajewski is a writer for The Kosmix RightHealth Blog, which uses information obtained through the RightHealth search engine to provide insightful posts about health-related news and issues.

Additional Health 2.0, Patient Social Networks and Diabetes resources are listed in the Highlight HEALTH Web Directory.